Account Executive / Senior Account Executive – Social Media & Content Marketing

Account Executive / Senior Account Executive – Social Media & Content Marketing

Touch Creative is a social media and content marketing agency that helps brands connect meaningfully with their audiences to drive loyalty and long-term brand equity. We believe in developing meaningful audience insights, the phenomenal power of creative content and utilising technology to enable laser sharp targeting.

Touch is part of Herd MSL, and is owned by Publicis Communications.  As part of this group we solve complex business problems through outstanding creative ideas, technically excellent execution and content led multi-channel campaigns. Our difference is our dynamic, fearless and ambitious team – with more than 65 specialists across the Herd MSL group who are passionate about creative and integrated campaigns with impact.

We are an award-winning agency who just won multiple awards, including B&T Social Media Campaign of the year for our work on Tim Tam Slam in 2019. We want you to come on board and help us deliver even more innovation to our clients.

Our strategy is simple – recruit awesome people who do great work and give them ability to learn, grow and lead in our creative environment. We work with an impressive portfolio of clients, ranging from established multi-national companies and leading brands to innovative industry leaders and fast growth start-ups.

As a result of our continuous growth and success, we are looking for a Account Manager to join our team working across large B2C and B2B brands; managing communities, developing content and implementing creative lead marketing campaigns across a range of our clients including Arnott’s, Tim Tam, nbn, and others.

You will be brave and bold, naturally curious, willing to learn, and thrive in a fast-paced entrepreneurial environment.

To be considered for this role, you will have:

  • Two to three years’ social media experience
  • The ability to understand social media trends and how they impact clients
  • Build relationships with clients to develop a deep understanding of their business to help create award-winning work and new commercial opportunities
  • The ability to execute social media campaigns, including copywriting and asset development
  • Knowledge of how to execute paid media campaigns within social media channels (Facebook, LinkedIn preferable)
  • Knowledge of community management and a proactive approach to growth and risk management
  • Excellent writing and communications skills
  • Value tenacity, and give honest and strong council inside and outside of the agency


We invest heavily in training and development, are passionate about our culture and believe our team are at their best when they can actively pursue great opportunities, challenge themselves and have fun while they do it.  Herd MSL offers flexible working arrangements, a fast-paced and fun environment, and a people focused learning-oriented culture.

If you have ambition and drive for a leadership career in agency, we would love the opportunity to meet you!

Herd MSL operates as an associated entity of Publicis Communications Australia Pty Ltd.

Herd MSL believes that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.


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