Every now and then, you’re going to blurt something out you wish you hadn’t, hurt someone with your opinion or overreact to a situation. After all, we are only human!
How we behave in our interactions (work and personal) is a conscious choice. You need to think about your intent when communicating. Someone with good assertiveness skills usually sends the right signals and therefore is able to get the right response.
Having been at n2n communications for five years, I recently had the most amazing opportunity to attend a leadership and management course in New York City as part of n2n’s incentive program. Read the rest of this post