By Vanessa

Effective issues and crisis management relies on simulations and practical scenarios. At n2n, we have regular internal training sessions for our team – and it’s timely that issues and crisis management fell last week.

The escalating industrial relations crisis at Qantas served for a challenging and relevant scenario for our team to tackle as a training exercise. Read the rest of this post

By Stu

Public relations agencies, and in fact all types of organisations, know that internal collaboration is good for business.  It’s how work gets done, plans get made and results get delivered.  Serious stuff.  So serious in fact that media articles this week report BBC bosses have banned employees from keeping bins at their desks because it makes staff territorial and stops them from mixing with other people in the office.

Necessary measure to increase workplace collaboration or a load of rubbish?  Whatever you think, the BBC’s policy on bins goes to show the steps businesses are taking to foster a collaborative working environment.

Surely though, there’s more to it than moving office furniture around? Read the rest of this post

6 October 2011

Why people matter

By Stu

The sad passing of Steve Jobs sent shockwaves across the tech industry yesterday, leading many of us to reflect on the significant contribution he’s made to technology and innovation.  But aside from the products we’re all familiar with the news also reminds us, it’s people that matter.

Read the rest of this post